ABOUT US
  


 

 
Jindell are a leading engineering and manufacturing Dental Device company located in Kaohsiung City where South of Taiwan. We specialize in the development and manufacturing of dental Turbine handpieces, Low Speed Handpiece,  Implant Handpiece, Surgical Handpiece & Kit, dental Air Scalers, dental Endodontics handpiece, turbine assemblies, and parts for handpiece repair.

For over 4 decades,  we have been committed to provide the dental community with innovative, high quality, cost effective dental products made in the Taiwan. 


Our high qualified and experienced team is a full service engineering and product development firm that offers a full range of services from conceptual development to prototype and manufacturing of private labels and OEM products. For more information, please contact our sales or engineering department.

 

Services Rendered:


handpieces and concern dental device. We sell all products needed to undertake repairs or even to just buy completed equipment. All parts are manufactured in house by highly trained and experience engineers. All parts manufactured by Jindell come with a warranty against material defects and workmanship.

Jindell also provides its clientele with handpiece repair. Our years of experience in manufacturing and selling handpiece parts has given our engineers over a decade of experience in the mechanics of handpieces and various other instruments used in dental Offices. This experience has developed a high level of expertise at repairing dental equipment. Therefore, Jindell is proud to Offer repair services to its customers.

 

Ordering information:


​TEL:+886-7-6527598; +886-7-7221801
FAX+886-7-6526209
E-MAILjindellmedical@gmail.com

chinpao

: 1718118780
: +886956251820

Address:


JinDELL MEDICAL INSTRUMENTS CO., LTD.
No.367, Jhuliao Rd., Dashu Dist., 84043, Kaohsiung City, Taiwan (R.O.C.) ​

 

Warranty on Components:


► Complete Turbine Assemblies
Serial numbers located on the front or back side of the spindle/collet assembly must appear on your invoice to your customer; Original text only. Handwritten numbers will not be accepted. We require that you return this invoice, the original invoice from us, and the defective/damaged product for inspection. If this procedure is not followed, we revert to our invoice date of when you purchased the product from us. We reserve the right to either credit or replace products under warranty.

► Push Button, Friction Grip Spindle/Collet Assemblies
Same as above, Failure or damage due to misuse or abuse, including improper installation procedures, improper maintenance and sterilization procedures and any other actions inconsistent with recommended instructions may void warranty.

 

Warranty on Repair:


Handpiece claims must be sent to Jindell for failure evaluation. Failure due to misuse or abuse, including dropping the handpiece, improper maintenance and sterilization procedures and any other actions inconsistent with recommended instructions may void warranty. Warranties must be claimed within the set warranty period for each particular product repair.
 

Our Return Policy:


1.      We want you to be happy with the products you purchase from us. We will accept returns on most of our items except previously install bearings and handpiece already placed in service (unless defective). Our Autochuck rotor complete balanced assembly carry a manufacturer's 12 month warranty UNLESS purchased without the impeller in which case there is no implied warranty. Complete turbines and Drop-In Turbines are warranted for 6 months from date of purchase limited by certain bearing failures due to poor maintenance. All other parts carry a 24 month warranty from date of sale. You may return items to our warehouse for credit or refund up to 30 days after the sale of such goods. Returns over 100.00 require authorization.
 
2.      Our dental bearings carry no warranty, implied or otherwise due to variation of operating conditions and lubrication or maintenance factors. If you have maintained bearings purchased from us correctly and you are having failure issues, please contact us immediately. In most cases we will exchange or pro-rate a refund depending on the individual situation. Turbines under 6 month warranty that have been in service and fail in some way must be returned before a replacement unit is send. We do not sent merchandise without payment unless being replaced with the warranty item sent in advance.
 
3.      SPECIAL NOTE:  International shipping laws require us to indicate the full value of goods contained within each shipment. We cannot and will not alter the value of goods contained.  All duties and import fees required by your country are your responsibility. Please check out the laws of importation before placing your order. Returned shipments will be charged to your payment source.

 
4.      Please contact us for a Return Material Authorization (RMA) before returning the un-opened products. We refuse accepting the If the order of goods will with private logo or without labeled or be made by O.E.M. deal as non-refundable, non-cancellable or similar, all cancellations will incur a 100% charge, regardless of the date in which the cancellation is requested.
 
5.      Jindell Med., Inst., Co., Ltd. will accept returns on any unopened product within 30 days of the original ship date. A 15% restocking fee will be subtracted from the original cost and a credit for the difference will be issued within 2 business days of recipient of the returned package. Shipping costs are not refundable. If the order had free shipping when placed, customers are responsible to cover shipping cost incurred when Respshop.com ships the order to the customers. Please note that any product that has been opened or used cannot be returned.

 

Order Cancellation Policy:


1.      Cancelations made fifteen (15) or more days prior to the date of planned shipment will incur a 10% charge.
2.      Cancelations made three (3) to fourteen (14) days prior to the date of planned shipment will incur a 50% charge..
3.      Cancelations made less than two (2) days prior to the date of planned shipment will incur a 100% charge.
4.      If the order of goods will with private logo or without labeled or be made by O.E.M. deal as non-refundable, non-cancellable or similar, all cancellations will incur a 100% charge, regardless of the date in which the cancellation is requested.

 

Our Refund Policy:


1.      For order cancellation or returns, if there is a refund, it will go back to be the credit card/PayPal used for original purchase. Or, if the credit card/PayPal is not available, the refund will be store credit saved in customer's Jindell account. The store credit has no expiration date.
 

Our Shipping Policy- International Customers


For fastest and safest service we recommend shipping by FedEx or DHL International Priority to any country. Tracking is included. Any insurance is available if importer requested to add in additional. Allow 4-5 business days for delivery. Rates start at USD49.00 Shipments refused or returned due to regulatory or import duty and tax issues will be considered cancel and both restocking fees and shipping charges will be deducted from the refunded amount.
Note: Duties and Import Taxes are the responsibility of the Importer. We cannot substitute any other value contrary to the actual value of the shipped merchandise. INCO Terms of C&F or Ex-Works apply to International Shipments.
We make every effort to maintain prices for the duration of a catalog, but we reserve the right to make price adjustments in response to any increase in transportation, labor, material or other cost. We reserve the right to correct obvious errors in specifications or prices. All sales are in Taiwan funds, Ex. Works Kaohsiung, Taiwan (R.O.C.).
For warranty services, you will need to contact us in advance, and then send the defective handpieces/parts (you do not need to send us the accessories, so you will pay less postage) to Jindell, and we will send the replaced or repaired handpieces /parts to you.
Very important: if you ship defective products from overseas, be sure to use postal service. Do NOT use Fedex/UPS/TNT/DHL or any other shipping company otherwise you will be responsible for import duty/tax/broke fee or any other customs related charges.
Jindell will cover the shipping cost from Taiwan to your address only if your former order price over $500 USD. If your former order was under $500 when you placed the order, it is your responsibility to cover the round trip shipping.
 

Our Guarantee Policy:


All Jindell’s products have their unique serial number according to which their lifetime is being monitored. 
Jindell accredits the correctness and conscientiousness of the distributive centers so that the guarantee applies from the date of the invoice by the end user.
Jindell gives 12-months guarantee on the clamping bur mechanism if the end user, the dentist, uses standardized quality burs (Ø1.6 -0.010mm) with corresponding size and mass to high speeds; avoids stopping the bur in its full speed by pressing the cap; avoids causing the physical damages by accidentally dropping the instruments; avoids blocking  the bur in its working speed with cloths.
Jindell will not be liable for any defects and the consequences thereof which have been caused or may have been caused by natural wear and tear, improper handling, cleaning, maintenance or care, non-observance of operating and installation instructions, contamination in the air and water supply and chemical or electrical influences which are unusual or impermissible according to the instructions for use, maintenance or assembly instructions of the manufacturer.
Any liability shall be excluded if defects or the consequences thereof are due to manipulation of or modification to the product by the customer or by any third parties not authorized by JINDELL.
Jindell’s rotor packages are 100% checked (statically and dynamically) and they meet the following specifications:
- Clamping force: 30-40N
- Shaft dimension Ø 3.175 -0.001mm corresponds to quality bearings (Myonic, GRW...)
- The accuracy of inner opening and shaft’s outer dimension is below 0.010mm.
This means that we are proud to say that our return rate for the quantity of 10.000pcs is under 0.5%.
 
Guarantee claims shall only be considered if a proof of the product’s purchase in the form of a copy of the invoice or delivery note is presented. It must clearly show the dealer, the date of purchase, the number of the unit and the type and the serial number.
Technical Features
Push Button Opening Force< 1.6 N.cm, Borer guide hardness and opening dimension: 2 borer guides 54~60 HRC Ø 1,6 , Balancing< 0.0015mg, Bore Exacting Force (Retention Power): 30-40N, Concentricity< 0.01mm (0.00040")
, The clamping accuracy during exploitation: After 12 months 0.005-0.010mm, Shaft hardness ø3.175 Hardness: 52 HRC, Shaft assemblage: Welded, Water cooling> 60ml/min at 50 psi, Air cooling> 1.5L/min, Noise level<62db(A), Resistance to Sterilizing>1,000 cycles.
 

Legal Terms and Conditions
 
SCOPE
These Legal Terms and Conditions apply to the entire Jindell website only. These Legal Terms and Conditions shall apply to any future portions of the Jindell website (excluding links to other websites as provided below) unless otherwise stated.
 
USE OF THIS WEB SITE
Use of this website and access to the material it contains is subject to the following Legal Terms and Conditions as well as to applicable laws. Your access to and browsing of this website constitutes your full acceptance of these Legal Terms and Conditions. We reserve the right, at our sole discretion, to update or revise these Legal Terms and Conditions. Please check the Legal Terms and Conditions periodically for changes. Your continued use of this site following the posting of any changes to the Legal Terms and Conditions constitutes acceptance of those changes.
 
NO UNLAWFUL OR PROHIBITED USE
As a condition of your use of this website, you will not use the website for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the website in any manner that could damage, disable, overburden, or impair any Jindell server, or the network(s) connected to any Jindell or Jindell server, or interfere with any other party's use and enjoyment of the website. You may not attempt to gain unauthorized access to any computer systems or networks connected to any Jindell server or other systems, through hacking, password mining or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the website. Jindell make no representation that the website is appropriate or available for use in locations outside the United States, Taiwan, and accessing the website from territories where such content is illegal is prohibited. Those who choose to access this website from locations outside the United States, Taiwan do so at their own initiative and are responsible for compliance with all applicable laws.
 
SECURITY
You are responsible for maintaining the confidentiality of your logon information, and are fully responsible for all activities that occur under your password or user name. You agree (a) to immediately notify Jindell of any unauthorized use of your password or user name or any other breach of security, and (b) to ensure that you exit from your account at the end of each session.
 
LINKS TO OTHER WEBSITES
This website may contain links to other websites not owned or managed by Jindell or its affiliates. Jindell provide such links solely for the convenience of our visitors. Either Jindell is responsible for the accuracy, legal or regulatory compliance, decency, or any other aspect of the content of such sites, and such sites are not investigated, monitored, or checked for accuracy or completeness by Jindell. The inclusion of links to such sites does not imply approval or endorsement of the site by Jindell or any association with its operators. We urge you to read the terms of use policies on linked websites before utilizing their products or services as either Jindell is responsible for these areas.
 
PROPRIETARY RIGHTS
Copyrights: Jindell is the owner or licensee of all copyrights in and to the content on this website, including without limitation, (i) all materials, documentation, text, data, graphics, graphs, charts, buttons, photographs, videos, typefaces, music, sounds, HTML code, and interfaces contained on this website; and (ii) the design, selection and arrangement of this website. All rights reserved.
 
Unless otherwise specified, you are granted a personal, non-exclusive, non-transferable, limited right to access, use, and display this website and the materials provided hereon for the purpose of obtaining and reviewing your account information. Specifically, you are granted permission to view or download a single copy of the material on the website solely to access our services, place orders, and review your account information. When content is downloaded to your computer, you do not obtain any ownership interest in such content, any modifications of the content, or any use of the content for any other purpose than that expressly permitted herein. Ownership of all such content shall at all times remain with Jindell or its licensors. Jindell and its licensors reserve all rights not expressly granted to you. Use of the copyrightable material on this website for any purpose not expressly authorized herein without the prior written permission of Jindell or its licensors is forbidden.
 
Trademarks:
All trademarks, service marks, trade names, logos, and other designations (collectively the "Marks") are the sole property of Jindell, Jindell or other third parties. Nothing contained on this website should be construed as granting any license or right to use any such Marks without the written permission of Jindell, Jindell or such third party that may own the Marks displayed.
 
Your Information:
We reserve the right, and you authorize us, to use and freely assign all information regarding the use of this website by you and all information provided by you in any manner consistent with our Privacy Statement. Click here to read our Privacy Statement, which is incorporated into these Legal Terms and Conditions by reference.
 
TYPOGRAPHICAL OR OTHER ERRORS
While Jindell take reasonable care and skill to provide information which is accurate and up to date when first included on the website, typographical and other errors may nevertheless occur. Jindell do not undertake to update or correct such information and reserve the right to modify, delete, and rearrange any or all of the contents of this website at any time without notice to you. While Jindell make reasonable efforts to prevent unauthorized tampering with the website, Jindell do not guarantee that their efforts will always be successful. Therefore, as set below, either Jindell warranties that the website materials will be error-free, and disclaims any liability for such errors.
 
DISCLAIMER OF WARRANTIES
EITHER JINDELL MAKE ANY REPRESENTATION AS TO THE ACCURACY, TIMELINESS, OR COMPLETENESS OF THE WE SITE MATERIALS OR ANY SOFTWARE INSTALLED BY YOU IN CONNECTION WITH THE USE OF THIS WEBSITE. JINDELL PERIODICALLY AMEND, CHANGE, ADD, DELETE, UPDATE OR ALTER THE INFORMATION, INCLUDING, WITHOUT LIMITATION, THE LEGAL TERMS AND CONDITIONS, OF THE WEBSITE WITHOUT NOTICE. FURTHER, EITHER JINDELL ASSUMES LIABILITY OR RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS IN THE CONTENT OF THE WEBSITE OR ANY SOFTWARE INSTALLED BY YOU IN CONNECTION WITH THE USE OF THIS WEBSITE. JINDELL SPECIFICALLY DISCLAIM ANY DUTY TO UPDATE THE INFORMATION ON THE WEBSITE. YOU ARE RESPONSIBLE FOR VERIFYING ALL INFORMATION LOCATED ON THIS SITE.
 
ALL MATERIALS, INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THIS SITE (THE "CONTENT") ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE. THE CONTENT IS PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND TITLE.
 
Either Jindell makes any representation that the website or its contents are appropriate for use in every country of the world. Your use of this website is at your own risk and you are responsible for compliance with applicable local laws, keeping in mind that access to the website may not be legal by certain persons or in certain jurisdictions.
 
Some states or nations may not allow the disclaimer of certain warranties, so the above limitations may not apply to you in all cases.
 
LIMITATION OF LIABILITY
Use of the Jindell website or any software application installed by you in connection with the use of this website, is at your sole risk. While Jindell make reasonable efforts to ensure the safety and functionality of our website and any software applications associated with this website, these efforts may fail and errors may occur. IN NO EVENT SHALL JINDELL OR ANY OTHER PARTY INVOLVED IN THE CREATION, PRODUCTION, OR DELIVERY OF THE CONTENT OF THIS SITE OR ANY SOFTWARE APPLICATION ASSOCIATED WITH THIS WEBSITE BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, COMPUTER VIRUS OR SYSTEM FAILURE, OR LOSS OF DATA OR PROFITS, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS WEBSITE (OR THE CONTENT PROVIDED AT THIS WEBSITE ON ANY WEBSITE RELATED TO ANY THIRD PARTY), OR ANY SOFTWARE APPLICATION INSTALLED IN CONNECTION WITH THE USE OF THIS WEBSITE OR USERS' INABILITY TO USE THE CONTENT CONTAINED IN THIS WEBSITE (OR ANY OTHER WEBSITE), ON ANY THEORY OF LIABILITY. EITHER JINDELL WILL BE LIABLE OR RESPONSIBLE FOR ANY LOSS OR DAMAGE CAUSED BY OR ARISING FROM YOUR RELIANCE ON THE CONTENT OF THIS SITE. THESE WAIVERS APPLY EVEN IF JINDELL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL JINDELL'S LIABILITY TO YOU FOR ANY DAMAGES, LOSSES, OR CAUSES OF ACTION (WHETHER IN CONTRACT OR TORT, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE OR OTHERWISE) EXCEED THE AMOUNT, IF ANY, PAID BY YOU TO JINDELL FOR ACCESSING THIS WEBSITE OR INSTALLING ANY SOFTWARE APPLICATION ASSOCIATED WITH THIS WEBSITE. OUR MAXIMUM LIABILITY TO YOU IF YOU PURCHASE GOODS FROM US WILL BE EQUAL TO THE PURCHASE PRICE YOU PAY FOR THE GOODS. THE FOREGOING LIMITATIONS WILL APPLY EVEN IF ANY REMEDY PROVIDED UNDER THESE LEGAL TERMS AND CONDITIONS FAILS OF ITS ESSENTIAL PURPOSE. Some states do not allow the exclusion of liability for consequential damages, so the above limitations may not apply to you in all cases.
 
FORWARD LOOKING STATEMENTS
THE CONTENT TOGETHER WITH ANY DOCUMENTS ISSUED BY JINDELL OR ANY OF ITS AFFILIATES, SERVICE PROVIDERS, OR BUSINESS PARTNERS AND AVAILABLE THROUGH JINDELL'S WEBSITES MAY CONTAIN FORWARD-LOOKING STATEMENTS WITHIN THE MEANING OF THE U.S. PRIVATE SECURITIES LITIGATION REFORM ACT OF 1995. THOSE STATEMENTS MAY APPEAR IN A NUMBER OF PLACES IN THE SITE AND CAN BE IDENTIFIED BY THE USE OF FORWARD-LOOKING TERMINOLOGY SUCH AS "MAY," "COULD," "EXPECT," "ANTICIPATE," "INTEND," "BELIEVE," "PLAN," "ESTIMATE," "FORECAST," "PROJECT," OR OTHER COMPARABLE TERMS OR THE NEGATIVE THEREOF. THE COMPANY PROVIDES THE FOLLOWING CAUTIONARY REMARKS REGARDING IMPORTANT FACTORS WHICH, AMONG OTHERS, COULD CAUSE FUTURE RESULTS TO DIFFER MATERIALLY FROM THE FORWARD-LOOKING STATEMENTS, EXPECTATIONS AND ASSUMPTIONS EXPRESSED OR IMPLIED HEREIN. THE FORWARD-LOOKING STATEMENTS INCLUDED HEREIN ARE BASED ON THEN-CURRENT EXPECTATIONS OF MANAGEMENT. ALL FORWARD-LOOKING STATEMENTS MADE BY US ARE SUBJECT TO RISKS AND UNCERTAINTIES AND ARE NOT GUARANTIES OF FUTURE PERFORMANCE. FORWARD-LOOKING STATEMENTS INVOLVE KNOWN AND UNKNOWN FACTORS, RISKS AND UNCERTAINTIES THAT MAY CAUSE OUR ACTUAL RESULTS, PERFORMANCE AND ACHIEVEMENTS, OR INDUSTRY RESULTS, TO BE MATERIALLY DIFFERENT FROM ANY FUTURE RESULTS, PERFORMANCE, OR ACHIEVEMENTS EXPRESSED OR IMPLIED BY SUCH FORWARD-LOOKING STATEMENTS. THOSE FACTORS, RISKS AND UNCERTAINTIES INCLUDE, BUT ARE NOT LIMITED TO, THE FACTORS DESCRIBED UNDER "RISK FACTORS" DISCUSSED IN OUR PERIODIC FILINGS MADE WITH THE SECURITIES AND EXCHANGE COMMISSION. THE COMPANY CAUTIONS THAT THESE FACTORS MAY NOT BE EXHAUSTIVE AND THAT MANY OF THESE FACTORS ARE BEYOND THE COMPANY'S ABILITY TO CONTROL OR PREDICT. ACCORDINGLY, FORWARD-LOOKING STATEMENTS SHOULD NOT BE RELIED UPON AS A PREDICTION OF ACTUAL RESULTS. THE COMPANY UNDERTAKES NO DUTY AND HAS NO OBLIGATION TO UPDATE FORWARD-LOOKING STATEMENTS.
 
INDEMNIFICATION BY USER
You agree to defend, indemnify, and hold harmless JINDELL and its affiliates, parents, subsidiaries, and their respective employees, agents, contractors, officers, directors, successors and assigns from all liabilities, claims, damages and expenses, including without limitation attorneys' fees and costs, that arise from your use, misuse of this site or use of any software application associated with the use of this website.
 
TERMINATION
JINDELL shall have the right immediately to terminate this agreement with you and your use of the website if it determines in their sole discretion that you have breached any of these Legal Terms and Conditions or otherwise been engaged in conduct which JINDELL determines in their sole discretion to be unacceptable.
 
CHOICE OF LAW AND FORUM
 
These Legal Terms and Conditions shall be governed by and construed in accordance with the laws of Taiwan, without regard to such Taiwan’s rules regarding conflicts of laws. By accessing this website, you agree that courts located in the Kaohsiung City of Taiwan or in the counties shall have exclusive jurisdiction over all claims and actions arising out of or relating to these Legal Terms and Conditions and/or your use of this site, and you further agree and submit to the exercise of personal jurisdiction of such courts and consent to extra-territorial service of process for the purpose of litigating any such claim or action. RECORDS A printed version of these Legal Terms and Conditions and of any notice given in electronic form will be admissible in judicial or administrative proceedings relating to these Legal Terms and Conditions to the same extent and subject to the same conditions as other business documents originally generated and maintained in printed form. For purposes of any dispute, Jindell's records shall be conclusive in all respects.
 
INTEGRATION AND SEVERABILITY
These Legal Terms and Conditions constitute the entire agreement between you, JINDELL with respect to this website and supersede all prior or contemporaneous communications and proposals (whether oral, written, or electronic) between you, JINDELL with respect to this site. If any part of these Legal Terms and Conditions is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect.
 
Last Updated: October 06, 2015.